Question 1

Should I repair or replace my windshield?

Accepted Answer

Generally, chips smaller than a quarter and cracks less than 3 inches can be repaired. If the damage is in the driver's line of sight, larger than a dollar bill, or at the edge of the windshield, replacement is recommended for safety.

Question 2

How long does a windshield replacement take?

Accepted Answer

Most windshield replacements take 1-2 hours. However, you should wait at least 1 hour before driving to allow the adhesive to cure properly. We'll provide specific wait time instructions based on your vehicle.

Question 3

Do you offer mobile service?

Accepted Answer

Yes! We bring our fully equipped mobile units to your home, office, or any location in the Dallas-Garland area at no extra charge. Same pricing as our shop service.

Question 4

What types of auto glass do you replace?

Accepted Answer

We replace all types of auto glass including windshields, side windows, rear windows, vent glass, and sunroofs for cars, trucks, SUVs, and commercial vehicles.

Question 5

Do you work with insurance companies?

Accepted Answer

Yes, we work with all major insurance companies. We handle the entire claims process for you and can bill your insurance directly. Many comprehensive policies cover windshield repair with $0 deductible.

Question 6

How much does windshield replacement cost?

Accepted Answer

Costs vary by vehicle make, model, and glass type. Call us at (214) 884-9999 for a free quote. Many insurance policies cover the full cost of repairs with no deductible.

Question 7

What if I don't have insurance?

Accepted Answer

No problem! We offer competitive cash pricing and accept all major credit cards. Call for a free quote and we'll work within your budget.

Question 8

Is windshield repair covered by insurance?

Accepted Answer

Most comprehensive insurance policies cover windshield repair with no deductible. We can verify your coverage and handle the claim process for you.

Question 9

Do you offer a warranty?

Accepted Answer

Yes! We provide a lifetime warranty on workmanship for as long as you own your vehicle. If you experience any issues related to our installation, we'll fix it free of charge.

Question 10

What type of glass do you use?

Accepted Answer

We use OEM (Original Equipment Manufacturer) quality glass that meets or exceeds federal safety standards. Our glass is the same quality as what came with your vehicle from the factory.

Question 11

Are your technicians certified?

Accepted Answer

Yes, all our technicians are certified and trained in the latest auto glass installation techniques and safety standards. We stay updated on new vehicle technologies including ADAS calibration.

Question 12

Will my windshield leak after replacement?

Accepted Answer

No, when properly installed by our certified technicians using quality materials, your windshield will be completely watertight. Our lifetime warranty covers any leaks related to installation.

Question 13

Do you offer same-day service?

Accepted Answer

Yes! We offer same-day service for most repairs and replacements. Call us at (214) 884-9999 and we'll do our best to accommodate your schedule.

Question 14

What areas do you serve?

Accepted Answer

We serve Dallas, Garland, Mesquite, Richardson, Rowlett, and surrounding areas. Our mobile service brings us directly to you anywhere in the Dallas-Garland metro area.

Question 15

When can I drive my car after replacement?

Accepted Answer

You should wait at least 1 hour after replacement before driving. We use quick-cure adhesives, but it's important to allow proper bonding time for your safety. We'll give you specific instructions.

Question 16

What should I do if my windshield is damaged?

Accepted Answer

Call us immediately at (214) 884-9999. Avoid extreme temperature changes, don't slam doors, and don't use car washes. Small chips can quickly spread into large cracks if not addressed promptly.

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